Last updated: May 6 2026
Black Pixel Studio (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with us whether through our website, social media, in our studio, or during a project in compliance with applicable Ethiopian data protection principles and international standards.
1. Information We Collect
We may collect the following types of personal information:
- Contact details full name, phone number, email address, physical address.-
- Project-related information : event dates, venue locations, design briefs, photographs of people or properties you provide.
- Transaction data : records of services ordered, invoices, and payment receipts (we do not store full payment card details).
- Communication data: emails, messages, or feedback you send us.
- Technical data (website only)
- IP address, browser type, pages visited, time spent on pages, and device information collected via cookies and similar technologies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, manage, and deliver our services (photography, videography, graphic design, printing, etc.).
- To communicate with you about your project, quotes, appointments, and revisions.
- To process payments and maintain financial records.
- To send you final deliverables, galleries, or proofs.
- To improve our website and customer experience.
- With your consent, to share portfolio samples, testimonials, or promotional materials (you may withdraw consent at any time).
3. Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in these limited circumstances:
- Service providers: trusted third parties who assist us in running our operations (e.g., cloud storage, email delivery, online gallery hosting), bound by confidentiality agreements.
- Legal compliance: when required by law, court order, or government regulation.
- Business transfers: in the event of a merger, sale, or reorganisation, your data may be transferred as a business asset
- With your consent: any other sharing not covered above, with your explicit permission.
4. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Financial records are kept per Ethiopian tax obligations. Project files and correspondence are typically archived for 12 Month after project completion, after which they may be deleted.
5. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. This includes encrypted data transfers (SSL/TLS), secured servers, restricted access controls, and regular software updates. However, no method of electronic storage or transmission is 100% secure; we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Rectify inaccurate or incomplete information.
- Erasure(deletion) of your data, subject to legal retention requirements.
- Object to or restrict certain processing activities.
- Data portability, where technically feasible.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us. We will respond within a reasonable timeframe and in accordance with applicable law.
7. Cookies & Website Tracking
Our website may use cookies to enhance your browsing experience.
- Essential cookies – Necessary for site functionality (session, security).
- Analytics cookies – Help us understand how visitors use the site (e.g., Google Analytics). No personally identifiable information is stored.
- Preference cookies – Remember your language or display preferences.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
8. Third-Party Links
Our website or communications may contain links to external sites. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Last updated” date. We encourage you to review it periodically.
11. Contact Us
Location: Addis Ababa, Ethiopia
Email: hello@blackpixel.et
Phone: +251 944 28 35 79
Website: www.blackpixel.et
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please reach out to us. We are committed to resolving any issues promptly and fairly.
